Frequently Asked Questions
Everything you need to know about shopping with House of Indah
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
House of Indah accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
Does House of Indah offer international shipping?
Absolutely. We ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.